Frequently Asked Questions

Clinic, Practice & Doctors

Concierge medicine means personalized medicine with robust preventive care as well as more time with your physician than the standard sick-visit insurance-based practices. With concierge medicine, you do not rely on your insurance to determine your medical needs. You subscriptions guarantees continuity and consistent medical care.

Telehealth is defined as the use of telecommunications technology by a Telehealth provider to provide health care services to patients who are unable to travel to a clinic physical location.

We always arrange an initial meeting with new patients. This is a two-way conversation where we can understand each others expectations.

You are able to visit your doctors as many times as medically necessary.

If you are hospitalized, we communicate with your inpatient doctors.

We are happy to provide any necessary referrals, so you are able to visit any specialist you prefer. We can also help you decide which specialists to see, coordinate the consultations, and send your medical information in advance.

Membership, Insurance & Billing

All OUR office visit. No other offices, labs, imaging, specialists, or hospital/urgent/other offices visits.

While clinic visits are fully covered by membership, anything outside the clinic is not covered. The membership fee does not cover labs, vaccinations, diagnostic or pathologic testing, hospitalizations, specialist visits or medications.

The membership fees are not covered by insurance. The membership fee covers the primary care provided by our healthcare team.

We do see patients who have insurance but do not accept any money from insurance companies, Medicare, Medicaid, or any insurance corporate entity. What this means is our patients can’t “file” our fees with their insurance company after the fact. For Health Saving account (HSA), unfortunately. we do not accept HSA payments because the IRS views it as a health plan.

Homebound Care

We are currently able to offer in home visits to Specialized Clinic members living in Duval, and St. John’s County. 

While our practice is primarily operated form the clinic building, staff is often able to accommodate for members. (May come at an additional fee depending on the status of your membership.)

Created for those with limited mobility, the Home-Care Membership is a premium membership offered to those who wish to have all future doctor visits at their place of residence. To inquire further about this membership, do not hesitate to reach out to our attentive staff.